Original title: Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance
The study treats AI capabilityThe combined resources a firm uses to work with artificial intelligence. as a set of resources that work together inside a firm. It defines that capability and creates a tool to measure it. The researchers then examine how AI capability relates to creativity and performance. Their findings support the framework and show increases in both outcomes.
Imagine a kitchen trying to prepare a meal for a busy evening. Having one good knife is not enough if the ingredients, tools, and people cannot work together. In this paper, those kitchen resources stand for the parts of a firm’s AI capability; the study measures how well they combine and relates that capability to creativity and performance.
For firms deciding whether to invest in AI, the study links an organization’s AI capability with two outcomes: greater creativity and better performance. It also offers a way to measure that capability, rather than treating AI use as a simple yes-or-no question.
The abstract does not describe the firms studied, the research methods, or how large the reported effects are. It supports a relationship between AI capability, creativity, and performance, but does not establish from the abstract alone whether AI capability directly causes those outcomes.
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Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance — Patrick Mikalef, Manjul Gupta — Information & Management — doi:10.1016/j.im.2021.103434
Abstract licence: CC BY
Explanation generated by Synthesis from the abstract — it is not the original paper.